Alibaba’s Strategic AI Enhancements Propel Global E-commerce And B2B Operations
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Alibaba Group Holding Ltd. . (NYSE: BABA) has been making significant strides in artificial intelligence (AI), enhancing its e-commerce and business-to-business (B2B) operations globally. One of the most notable advancements is the upgrade of Alibaba.com’s AI capabilities. The platform now expects all sellers to adopt its AI tools by the end of the year.
This ambitious rollout underscores Alibaba’s commitment to leveraging technology to streamline operations and improve user engagement. Over half of the platform’s merchants are already utilizing these tools weekly, which assist in various aspects of online commerce including marketing, product management and customer engagement.
In addition to e-commerce enhancements, Alibaba has also made headlines with its AI-driven B2B search engine, Accio. Since its launch, Accio has rapidly gained traction, surpassing 1 million users within just five months. The platform, built on Alibaba’s foundational technologies including the Qwen large language model, offers features like Business Research and Deep Search.
These features provide AI-driven solutions for market entry and global sourcing, empowering small and medium-sized enterprises (SMEs) to navigate the complexities of international trade with ease. With a significant investment of at least 380 billion yuan ($52 billion) earmarked for enhancing its cloud computing and AI infrastructure over the next three years, Alibaba is poised to lead the charge in transforming global commerce through technology.
The company’s focus on developing artificial general intelligence (AGI) further highlights its ambition to achieve technological supremacy in the e-commerce sector. AGI, which aims to replicate a significant portion of human capabilities, could revolutionize industries worldwide, according to Alibaba’s CEO Eddie Wu Yongming.
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